Upgrade to Qube or Bloom Enterprise
Smarter, More Efficient Solutions for the Future
As we close the chapter on Bloom Standalone, we are excited to introduce two exceptional replacements: Qube and Bloom Enterprise. These modern queue management systems offer advanced features, ensuring your organisation remains at the forefront of efficiency and customer satisfaction.
Why Upgrade?
Moving to a modern solution like Qube or Bloom Enterprise offers numerous advantages:
Enhanced Customer Experience
| Customers can join queues remotely and receive updates via e-ticket, SMS, WhatsApp, or digital displays.
Centralized Management
| Manage multiple locations from a single, intuitive dashboard.
| Flexible configurations for local or global setups.
Data-Driven Insights
| Advanced analytics provide real-time data on staff performance, waiting times, and customer satisfaction.
| AI-powered ticket predictions help optimise resource allocation.
Integration and Scalability
| Easily integrate with existing systems via APIs and webhooks.
| Scalable solutions that adapt to business growth.
Sustainability
| Reduce paper usage with e-tickets and digital signage.
| Schedule devices to save energy and extend their lifespan by up to 50%.
Cost-Effective Support
| With Qube, most support issues can be resolved remotely, minimising travel costs and expenses for partners.
| With Qube, on-site visits are only required for hardware-related problems.
Continuous Improvement
| Regular updates ensure access to the latest features and security enhancements.
| Simplified maintenance processes and an extended product lifespan.
FAQs: Transitioning to Qube or Bloom Enterprise
Q: What information do I need to start the transition?
A: We’ll need details about your current setup, including hardware, software, and integration points, to recommend the best solution and assess applicable discounts.
Q: Will my current hardware work with the new system?
A: Both Bloom Enterprise and Qube are highly adaptable and support a variety of hardware configurations. To confirm compatibility, we’ll need your device’s serial number for assessment. The good news is that in most cases, the ticket kiosk—your highest priority component—is likely to be compatible. Some older components may require upgrades to ensure optimal performance.
Q: How long will the transition take?
A: The timeline varies depending on the complexity of your existing system and the chosen replacement. Typically, transitions are completed within a few weeks. Qube offers a simpler and faster setup process, while Bloom Enterprise requires more preparation, effort, and technical expertise on your end. However, with our expert guidance, adapting to either system will be smooth and manageable.
Q: What happens to my data during the transition?
A: Data migration is not possible between the old system and the new ones, as they belong to different platforms. However, you can back up your existing data offline before transitioning, ensuring it remains accessible for consultation whenever needed. This allows you to preserve historical records while moving to a modern solution.
Q: Are there any additional costs for training?
A: Training is included to ensure your team is fully equipped to use the new system effectively.
Q: Can I choose which system to upgrade to?
A: Yes, the choice is yours! While we will provide our recommendation based on your project setup and requirements, the final decision is entirely up to you. We encourage you to request quotations for both Qube and Bloom Enterprise to compare their features, pricing, and benefits, allowing you to make an informed decision that best suits your needs.
Take the Next Step
Upgrading to Qube or Bloom Enterprise is not just a transition—it’s a leap forward in efficiency and customer satisfaction.
Contact us today to explore how we can customise these solutions to meet your needs. Alternatively, complete the form with your project requirements, and we’ll reach out to you directly.
