Why We Discontinued Bloom Standalone (BS)
At Q-Better, we continuously evolve to meet our clients’ growing needs with cutting-edge technology. As part of this commitment, we have made the strategic decision to discontinue Bloom Standalone. This change allows us to focus on modern systems like Qube and Bloom Enterprise, which offer enhanced performance, scalability, and future-proof technology.
Why Was Bloom Standalone Discontinued?
- Outdated Technology: Bloom Standalone no longer aligns with the standards and capabilities required in today’s fast-evolving market.
- Limited Scalability: It could not adapt effectively to the diverse and growing demands of our clients.
- Maintenance Challenges: Supporting legacy systems diverted resources from enhancing more advanced solutions like Qube or Bloom Enterprise.
Implications for Existing Users
We understand that transitioning from Bloom Standalone may raise questions. Here’s how this change impacts you:
- Warranty Coverage: Any active warranty or support contract for Bloom Standalone will be honored until its expiration. After this period, Bloom Standalone will no longer receive maintenance or official support.
- Service Continuity: Your existing system will continue to operate, but you may encounter challenges with compatibility and scalability over time.
- Future Proofing: Upgrading to Qube or Bloom Enterprise ensures you benefit from ongoing updates, advanced features, and robust support.
FAQs
Q: Why did you stop supporting BS?
A: BS could no longer meet modern performance and security requirements. By focusing on advanced systems, we can deliver better, more reliable solutions for our clients.
Q: What happens to my warranty?
A: Active warranties for BS will remain valid until they expire. Once expired, no further maintenance or support will be provided.
Q: Can I continue using BS?
A: Yes, you can continue using BS after discontinuation, but please note that it will not receive updates or technical support. We strongly recommend upgrading to Qube or Bloom Enterprise for a better experience.
Q: Is there any financial support for upgrading?
A: Yes, we offer tailored discounts on Qube or Bloom Enterprise based on your current setup. Contact us to assess your eligibility.
Q: Will my data from BS be migrated to the new system?
A: Unfortunately, data migration is not possible due to platform differences. However, you can back up your data offline and consult it anytime after transitioning.
Q: How does the new system improve on BS?
A: Both Bloom Enterprise and Qube offer enhanced features, such as centralized management, cloud-based operations, virtual queuing, advanced analytics, and wider integration capabilities – none of which were available in BS.
Q: Will there be training for the new system?
A: Absolutely. We provide comprehensive training and support to ensure your team is comfortable with the new system.
For more information or assistance, contact us today, or fill out the project requirements form, and we’ll get in touch directly!
