Single location system

A local server controls and manages the queues and devices of the location, creating a system entirely autonomous and independent of external connections.

Real-time information and access to useful statistics and historical data

Local devices setup and configuration

End-user interfaces customization

System entirely
independent of external connections

All components are connected to the Bloom Master through TCP/IP

Web-based backoffice accessible through any device connected to the system network

Management

With an extremely easy approach, users can add and configure each service, counter or device.

|Unlimited number of services

|Automatic detection of devices to add to the system

|Single and/or multiple queue configuration

|Advanced features to adjust the system to each organization’s requirements

Assets

Access to a group of optional assets to upgrade the queueing system from good to awesome!

|Playlists with multimedia contents and/or webpages

|Text and RSS feeds

|Customizable forms to collect visitor’s data upon ticket generation, to add useful information to their ticket, and to get their feedback after service

Communication

Its communication features can be used to keep track of service’s performance or to maintain visitors informed.

|Both software and hardware trigger notifications that can be sent for specific users or roles

|Automatic messages can be sent to visitors by email or SMS to inform them about relevant queuing moments

Third-party systems integrations

Allows integration with SMS and email providers, and Active Directory / LDAP.
REST API documentation for further integrations.

Digital signage integrations

Easy integration with third-party digital signage systems.

Appointments integrations

Integrated with SimplyBook, an online booking system.

Other benefits

Detailed historical data through interactive charts and tables Reports sent periodically by email to specific users or roles Automatic system backups with data and configurations Records of logs of every event and user action in the system

Customer flow