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COMMUNICATION: QR-Queue & QR-Rest End Of Life

As informed during the last months, Q-Better reminds the discontinue of the services QR-QUEUE and QR-REST, from next 31st October 2021. As both solutions were developed in the midst of the pandemic, and to help businesses comply with the restrictions in place, in times when we needed them the most, now, with the relief of those measures and the [...]

By Marketing| 2022-03-08T16:14:05+00:00 Outubro 28th, 2021|Blog, News|Comentários fechados em COMMUNICATION: QR-Queue & QR-Rest End Of Life
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How to use Analytics to optimize your Business

When using precise queue management statistics, you will improve customer satisfaction     The ultimate goal of Queue Management isn't only to manage queues This may sound contradictory, but Queue Management has more to offer (other than the queue management itself, naturally) and that is Queue, Flow, Service, Staff and Customer Analytics.  Adding a Smart [...]

By Marketing| 2021-08-10T08:24:46+00:00 Agosto 9th, 2021|Blog|Comentários fechados em How to use Analytics to optimize your Business
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Feedback Form Best Practices: Value your customers’ opinion

Understanding what consumers want, how they think, where they’d like to see improvements can help raise brand awareness and improve reputation     A customer feedback form should be optimized for success  Forms are your biggest asset when it comes to collecting intel on your customers or users. But there are crucial rules you need [...]

By Marketing| 2021-09-16T09:53:42+00:00 Agosto 9th, 2021|Blog|Comentários fechados em Feedback Form Best Practices: Value your customers’ opinion
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How to decrease NO-SHOW rates

Evaluating the Impact of Patient No-Shows on Service Quality   No-shows are long-standing issues affecting resource utilization and posing risks to the quality of services. They also lead to loss of anticipated revenue, particularly in services where resources are expensive and in great demand.   The No-Show Rate A no-show occurs when a visitor has [...]

By Marketing| 2021-07-13T08:35:45+00:00 Julho 13th, 2021|Blog|Comentários fechados em How to decrease NO-SHOW rates
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Key strategies to improve Customer Service using Queue Management systems

Queue Management System enriches customer service and boosts staff working capacity.   Where there is a massive customer-facing environment, the absence of proper management is challenging to manage customers and queues together with all other essential tasks of your business.   A Queue Management System solves all your issues & boosts the staff working capacity. [...]

By Marketing| 2021-05-28T13:40:02+00:00 Maio 28th, 2021|Blog|Comentários fechados em Key strategies to improve Customer Service using Queue Management systems
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Flow Management Systems in Retail

Increase Customers Satisfaction and Reduce Shoppers Leaving   Do long waiting lines increases abandonment for retailers? With all the bells and whistles of modern-day commerce, long queues could be causing shoppers to leave stores empty-handed. An inverse relationship between wait time and service time equates to the satisfaction index. Simply put, consumers do not mind [...]

By Marketing| 2021-06-22T08:36:04+00:00 Maio 18th, 2021|Blog|Comentários fechados em Flow Management Systems in Retail
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Simplify Covid-19 Vaccination Process

Simplify Covid-19 vaccination process   The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process.   Since vaccination centres deal with [...]

By Marketing| 2021-05-18T12:05:17+00:00 Março 24th, 2021|Blog|Comentários fechados em Simplify Covid-19 Vaccination Process
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