How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Detection of the mask utilization through an optical camera In the new world of coronavirus, multidisciplinary efforts have been organized to slow the spread of the pandemic and one of them is the use of face mask. Facemasks are a powerful tool to fight the spread of COVID-19 and it is essential to understand [...]
5 Benefits of People Counting System COVID-19 pandemic has dramatically changed the way people run the stores around the world. Many countries are ordering retailers to reduce the number of customers inside stores to make social distancing possible. Businesses are looking for ways to control store occupancy, to ensure that people are as spaced [...]
E-Ticket, what is it? 6 main advantages of this new technology. New technologies evolve every day, but the queue management sector always manages to be one step ahead. This pandemic challenged everyone to develop new behaviours, including keeping social distancing and avoid contact with potentially contaminated objects or surfaces. How can people [...]
Q-Better, improving queueing management systems since 2010 QUEUE MANAGEMENT & BUSINESS INTELLIGENCE www.q-better.com Q-Better is a Portuguese company, based in Braga, created in 2010. Currently present in more than 50 countries and with a worldwide network of Representatives, Distributors and Integration Teams. Manufacturer and specialist in customer service management systems, Q-Better is [...]