Empower your visitors to manage their time and let them become loyal as you choose to have the perfect attending system focused on fulfilling their needs. Queue management system is a solution that both allows the creation and application of statistical data on the effectiveness and productivity of employees, besides managing the waiting queues in [...]
Appointments VS “Walk-ins”? Take a look at your business or service and consider how much you could benefit from an appointment module Appointment will allow for an even distribution of the workload If you have the kind of service with only a few visits per day, you can manage your business just fine; however, for [...]
The pandemic, a disruptive financial catastrophe in modern history, caused chaos on many people's finances, and Gen Z is the way to overcome it No generation has had a greater impact than Generation Z If it took years for the Great Recession to take off, the pandemic began in a blink of an eye, [...]
We are excited to tell you about some of the updates we’ve made on Qube’s platform 1. Welcome to the WIZARD The Wizard is a welcoming page containing a set of predefined business models at your disposal: a supermarket, a pharmacy, a restaurant, and a clinic. Each service already comes with queues and counters delineated, [...]
When using precise queue management statistics, you will improve customer satisfaction The ultimate goal of Queue Management isn't only to manage queues This may sound contradictory, but Queue Management has more to offer (other than the queue management itself, naturally) and that is Queue, Flow, Service, Staff and Customer Analytics. Adding a Smart [...]
Understanding what consumers want, how they think, where they’d like to see improvements can help raise brand awareness and improve reputation A customer feedback form should be optimized for success Forms are your biggest asset when it comes to collecting intel on your customers or users. But there are crucial rules you need [...]
A simple guide to enliven your visitors while they wait for their turn Organizations must manage their relationship with customers in order to achieve their full loyalty and service experience appreciation We idealized a new powerful tool that will lead to a continuous cycle of improvement, a smart queueing system based on IoT & [...]
How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
