For businesses that deal with customer queues regularly, implementing a queue management system can provide many benefits other than reducing waiting times. When all the services are well configured and based on the real statistics of each location, it is possible to reduce substantially the waiting time. | Queue management improves the customer experience: [...]
Queue management plays a crucial role in the success of any business When customers must wait longer for any service, it leads to a bad customer experience. Furthermore, it reduces the profit margin and revenue of the business. However, with the e-ticket you can manage and optimize all queues, empower your customers to wait where [...]
Empower your visitors to manage their time and let them become loyal as you choose to have the perfect attending system focused on fulfilling their needs. Queue management system is a solution that both allows the creation and application of statistical data on the effectiveness and productivity of employees, besides managing the waiting queues in [...]
Appointments VS “Walk-ins”? Take a look at your business or service and consider how much you could benefit from an appointment module Appointment will allow for an even distribution of the workload If you have the kind of service with only a few visits per day, you can manage your business just fine; however, for [...]
The pandemic, a disruptive financial catastrophe in modern history, caused chaos on many people's finances, and Gen Z is the way to overcome it No generation has had a greater impact than Generation Z If it took years for the Great Recession to take off, the pandemic began in a blink of an eye, [...]
We are excited to tell you about some of the updates we’ve made on Qube’s platform 1. Welcome to the WIZARD The Wizard is a welcoming page containing a set of predefined business models at your disposal: a supermarket, a pharmacy, a restaurant, and a clinic. Each service already comes with queues and counters delineated, [...]
How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Beat the crowds on Black Friday with Smart Queue Management Systems Ready or not, Black Friday shopping season is around the corner. This day marks the beginning of the holiday shopping season and retailers are expected to shine and excel their sales. It is a worldwide growing promotional event and it is one [...]
