How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Beat the crowds on Black Friday with Smart Queue Management Systems Ready or not, Black Friday shopping season is around the corner. This day marks the beginning of the holiday shopping season and retailers are expected to shine and excel their sales. It is a worldwide growing promotional event and it is one [...]
Get ready for Black Friday with Virtual Queueing Systems Black Friday is almost upon us, but in 2020 promises to be much different than what we are used to. At this time of the year, companies are starting to plan their campaigns for Black Friday. The pressure of the year’s longest shopping weekend [...]
Statistics, an essential tool to improve the effectiveness of customer service Having a well-organized business and an efficient management can be a differentiating advantage for any company. Access to information, such as the number of people visiting your store, can improve the consumer experience, and businesses can make the most of this data [...]
Reasons why you need a customer flow management software for your business Queues are curious. It may make people disappointed by the chaos and the unpredictable and long wait times, while they are lining up in long queues for products or services. What if you get empowered to measure and control the flow [...]
7 Advantages of Virtual Queue Management Systems No one likes to wait in line. It feels like a waste of time and many customers will avoid or leave a store rather than wait in a long line to make a purchase. As a business, one of your primary goals is to provide a positive [...]
E-Ticket, what is it? 6 main advantages of this new technology. New technologies evolve every day, but the queue management sector always manages to be one step ahead. This pandemic challenged everyone to develop new behaviours, including keeping social distancing and avoid contact with potentially contaminated objects or surfaces. How can people [...]
O Bira dos Namorados já usa o QR-QUEUE nos seus restaurantes em Braga e no Porto. "De forma a evitar congestionamentos a reserva poderá ser feita via online. Mas mesmo que chegue ao local sem reserva e não consiga lugar de imediato poderá utilizar a aplicação de gestão de filas QRQueue. Vai também ter à sua disposição um menu digital, disponível [...]