How Virtual Queueing Contributes to Patient Safety? Hospitals are a hub for all kind of patients, so many people are avoiding visiting hospitals for fear of catching viruses or diseases, other than the reason they are needing healthcare. A survey reports that 36% of people were more scared of going to hospitals than they were of [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Detection of the mask utilization through an optical camera In the new world of coronavirus, multidisciplinary efforts have been organized to slow the spread of the pandemic and one of them is the use of face mask. Facemasks are a powerful tool to fight the spread of COVID-19 and it is essential to understand [...]
Thermal cameras to fight the spread of Coronavirus pandemic Restricting the number of people inside an establishment, assuring social distancing between people, mandatory disinfection and the use of protection face masks at the entrance of stores are examples of protective measures to fight the spread of COVID-19 that retailers have taken and that are [...]
10 Places Where People Hate to Wait Today’s world thrives on instant gratification. Waiting for anything seems to cause anxiety, frustration, and unnecessary stress in our lives. We want what we want and we want it now. However, even with today’s technology, waiting lines cannot be thoroughly avoided. We must endure them to [...]