How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Detection of the mask utilization through an optical camera In the new world of coronavirus, multidisciplinary efforts have been organized to slow the spread of the pandemic and one of them is the use of face mask. Facemasks are a powerful tool to fight the spread of COVID-19 and it is essential to understand [...]
5 Benefits of People Counting System COVID-19 pandemic has dramatically changed the way people run the stores around the world. Many countries are ordering retailers to reduce the number of customers inside stores to make social distancing possible. Businesses are looking for ways to control store occupancy, to ensure that people are as spaced [...]
Get ready for Black Friday with Virtual Queueing Systems Black Friday is almost upon us, but in 2020 promises to be much different than what we are used to. At this time of the year, companies are starting to plan their campaigns for Black Friday. The pressure of the year’s longest shopping weekend [...]
Statistics, an essential tool to improve the effectiveness of customer service Having a well-organized business and an efficient management can be a differentiating advantage for any company. Access to information, such as the number of people visiting your store, can improve the consumer experience, and businesses can make the most of this data [...]
Reasons why you need a customer flow management software for your business Queues are curious. It may make people disappointed by the chaos and the unpredictable and long wait times, while they are lining up in long queues for products or services. What if you get empowered to measure and control the flow [...]
Internet of things (IoT) what is it? What are the main applications? The acronym IoT means Internet of Things. It is a digital interconnection, in which everyday objects of personal and professional life are directly connected to the internet. The Internet of Things began to be developed in 1999 by Gevin Ashton, although [...]
E-Ticket, what is it? 6 main advantages of this new technology. New technologies evolve every day, but the queue management sector always manages to be one step ahead. This pandemic challenged everyone to develop new behaviours, including keeping social distancing and avoid contact with potentially contaminated objects or surfaces. How can people [...]