Now you can use voice calling to call the next ticket and inform its handling counter. How to set the Voice Calling feature: 1) In “Assets”, select “Voice Calling” Click on “Create”, on the right top of the page, and create your “Voice Calling” by naming this list and choosing the Queue List and save. [...]
A specialized flow management in healthcare services make patients more pleased and relaxed Queues in healthcare services represent unique challenges to any person, system or method attempting to manage them properly. A simple service like co‐payment cashiers can rely on the simplest form of 'take a number' device to arrange customers in a first‐in first‐out [...]
Insightful decisions with Business Intelligence How will you know what the right action to take and what your customers expect? With Bloom’s Business Intelligence module, your organization’s data is turned into meaningful insights. Monitor your operations, forecast trends, and make faster and well-informed business actions, while delivering exceptional customer experiences. Our real-time business intelligence [...]
When using precise queue management statistics, you will improve customer satisfaction The ultimate goal of Queue Management isn't only to manage queues This may sound contradictory, but Queue Management has more to offer (other than the queue management itself, naturally) and that is Queue, Flow, Service, Staff and Customer Analytics. Adding a Smart [...]
How Virtual Queueing Contributes to Patient Safety? Hospitals are a hub for all kind of patients, so many people are avoiding visiting hospitals for fear of catching viruses or diseases, other than the reason they are needing healthcare. A survey reports that 36% of people were more scared of going to hospitals than they were of [...]
