For businesses that deal with customer queues regularly, implementing a queue management system can provide many benefits other than reducing waiting times. When all the services are well configured and based on the real statistics of each location, it is possible to reduce substantially the waiting time. | Queue management improves the customer experience: [...]
Queue management plays a crucial role in the success of any business When customers must wait longer for any service, it leads to a bad customer experience. Furthermore, it reduces the profit margin and revenue of the business. However, with the e-ticket you can manage and optimize all queues, empower your customers to wait where [...]
Manage your visitors and your customers wait with a very simple SaaS platform that facilitates your customer journey. Combine automation, digital tickets and flexibility to allow your customers to wait where and how they want. Time is priceless! Digital Ticket (contactless) No waiting lines People counting No hardware No App installation Secure, easy [...]
Worth the wait when queue management is done right! All over the world, businesses are adapting their operating procedures since the worldwide pandemic as they understand that a good queue management brings a higher satisfaction to their visitors. Organizations have long been aware of the benefits of a well-organized queueing system. However, the benefits [...]
Redefine your visitor’s waiting experience. A cloud-based Virtual Queue Management System designed to any kind of business, Qube. What is a virtual queue management system? Virtual queuing is a practice where customers don’t have to physically wait in line to get a service. With a virtual queue management system, customers can wait remotely as [...]
How Virtual Queueing Contributes to Patient Safety? Hospitals are a hub for all kind of patients, so many people are avoiding visiting hospitals for fear of catching viruses or diseases, other than the reason they are needing healthcare. A survey reports that 36% of people were more scared of going to hospitals than they were of [...]
How an inappropriate Queue Management affects your Business. There is no arguing with the feeling that nobody likes queues, nobody is ever excited to be in a queue, and nobody looks forward to them. There is also something that is rarely discussed about queues: their enormous cost. Do you have an idea on [...]
Simplify Covid-19 vaccination process The administration of COVID-19 vaccine has already started around the world. Currently, there are more appointments booked than the number of vaccines available. Healthcare call centres are now the frontline of patient education and act as the first touchpoint in the vaccine administration process. Since vaccination centres deal with [...]
5 reasons why businesses need a queue management system COVID-19 has highlighted the need for effective queue management and more than ever we know the importance of implementing this system in all kind of businesses. But how can it specifically contribute to a better customer experience? QUEUE MANAGEMENT SYSTEM IMPORTANCE Considering that [...]
Beat the crowds on Black Friday with Smart Queue Management Systems Ready or not, Black Friday shopping season is around the corner. This day marks the beginning of the holiday shopping season and retailers are expected to shine and excel their sales. It is a worldwide growing promotional event and it is one [...]
