Increase Customers Satisfaction and Reduce Shoppers Leaving Do long waiting lines increases abandonment for retailers? With all the bells and whistles of modern-day commerce, long queues could be causing shoppers to leave stores empty-handed. An inverse relationship between wait time and service time equates to the satisfaction index. Simply put, consumers do not mind [...]
The Corporate Livewire Prestige Awards 2020/21, assigned by Corporate LiveWire, recognise businesses that have proven to be the best in their market over the past 12 months. All shortlisted companies are asked to support their nomination with evidence of their work, positive feedback from their clients, information on previous accreditations and recognition as well as highlighting the most outstanding [...]
Safer queueing with virtual solutions This currently situation leads us to new challenges! The current situation regarding COVID-19 poses challenges for service providers. Governments around the world have encouraged citizens to practice social distancing and imposed restrictions with varying degrees of stringency to tackle the situation. Some service providers remain open to [...]