When using precise queue management statistics, you will improve customer satisfaction The ultimate goal of Queue Management isn't only to manage queues This may sound contradictory, but Queue Management has more to offer (other than the queue management itself, naturally) and that is Queue, Flow, Service, Staff and Customer Analytics. Adding a Smart [...]
Understanding what consumers want, how they think, where they’d like to see improvements can help raise brand awareness and improve reputation A customer feedback form should be optimized for success Forms are your biggest asset when it comes to collecting intel on your customers or users. But there are crucial rules you need [...]
Statistics, an essential tool to improve the effectiveness of customer service Having a well-organized business and an efficient management can be a differentiating advantage for any company. Access to information, such as the number of people visiting your store, can improve the consumer experience, and businesses can make the most of this data [...]