Bloom Enterprise predictions through Artificial Intelligence for enhanced management

Bloom Enterprise Predictions through AI provide important insights into customer flow, enabling proactive planning for varying traffic and optimal allocation of resources. This integration is designed to significantly improve day-to-day management, bringing a new era of efficiency and precision:

• Forecasting number of tickets: Bloom predicts the expected number of tickets throughout the day considering historical patterns, seasonal trends and customer behaviour. This empowers businesses to proactively strategise for fluctuating customer traffic, ensuring efficient resource allocation.

• Staff optimization: Bloom can calculate the optimal number of staff members needed to achieve target average waiting times across various hours and days. This feature enables businesses to maintain the right staffing levels, ensuring employees with the necessary skills can effectively handle customer inquiries.