BLOOM DATA AND STATISTICS
Commitment to your customer flow evolution
Forecasting service demand
Interactive charts display historical statistics and its variations through time, increasing the predictability of the number of visitors for an optimized resource management and consequently a better service quality.
With Bloom, you can compare the performance between services, branches, sections and even between different locations if you have multiple sites. The data you need to run a high-performance service network.
Customer feedback analysis
The system gets and process all information filled in by customers or staff members during or after the service, displaying satisfaction ratings, specific service feedback, demographic data or anything you want through customized surveys. A feature shaped for a customer-centric organisation.