Look at your business or service and consider how much you could benefit from an appointment module.
The suitability of appointments or walk-ins depends on the nature of the business, industry norms, and customer preferences. Some businesses may primarily rely on appointments to manage their operations effectively, while others may prioritize accommodating walk-in customers to provide convenience and attract spontaneous buyers. In certain cases, businesses may employ a combination of both approaches to cater to different customer needs and maximize operational efficiency.

The appointments will allow for an even distribution of the workload.
If you have the kind of service with only a few visits per day, you can manage your business just fine; however, for businesses with a higher flow of people, walk-ins are not manageable and can be harmful.
Appointment scheduling will allow you to:

• better schedule and allocate your staff,
• control your general work environment.

Reduce your visitor’s wait time.
It’s quite simple: the more visitors you have booking appointments, the less time they will have to wait. This will be good for both visitors who booked, and for those who simply showed up, as they all will leave generally more satisfied with your service. 

Grant them a safe queueing experience
Considering the times that we are living people want to be where they feel the safest, so give them that. The fewer people you have on your premises, the safer the queuing! 

Improve your visitor’s experience.
No one wants endless lines and hours of waiting for something that takes about 15 minutes: the less time they wait, the happier they will be.
And don’t forget to see how your services performed, at any time of the service. Bloom Forms allows you to measure whatever you want, so you can continuously improve your operations and optimize your staff.