Safer queueing with virtual solutions This currently situation leads us to new challenges! The current situation regarding COVID-19 poses challenges for service providers. Governments around the world have encouraged citizens to practice social distancing and imposed restrictions with varying degrees of stringency to tackle the situation. Some service providers remain open to [...]
Virtual queueing: maintain social distancing. Be safe, be comfortable. Queue up without lining up Maintain social distancing. Be safe, be comfortable. As the situation changes, businesses and organizations need to adapt to the new normal. For service providers who remain open, the need for a safer environment for staff and visitors is becoming more [...]
Psychology of Waiting Lines, 5 essential guidelines Why is Queue Management so important to all Businesses and Services? Queue management is much more than a support to businesses to improve their service. People look for personal attendance in order to feel that they are respected and well served in a short time possible.The [...]
10 Places Where People Hate to Wait Today’s world thrives on instant gratification. Waiting for anything seems to cause anxiety, frustration, and unnecessary stress in our lives. We want what we want and we want it now. However, even with today’s technology, waiting lines cannot be thoroughly avoided. We must endure them to [...]
5 Interesting Queue Management Facts The 5 queue management facts outlined below have one major thing in common: They all focus on reducing perceived and actual waits and improving the customer experience. Every queue, no matter what business you’re in, can benefit from the following information. 1. SOMETIMES IT PAYS TO MAKE THEM [...]
Q-Better, improving queueing management systems since 2010 QUEUE MANAGEMENT & BUSINESS INTELLIGENCE www.q-better.com Q-Better is a Portuguese company, based in Braga, created in 2010. Currently present in more than 50 countries and with a worldwide network of Representatives, Distributors and Integration Teams. Manufacturer and specialist in customer service management systems, Q-Better is [...]
ANI (National Innovation Agency for Portugal) recognizes Q-Better’s ability to practice R&D activities. ANI - Agência Nacional de Inovação (National Innovation Agency for Portugal),recognizes Q-Better’s ability to practice Research & Development activities in thetechnical-scientific fields of ICT: Internet of Things, ICT in Business New Ways of Communication. This recognition distinguishes Q-Better’s capacity and permanent [...]