Give your customers the flexibility to wait anywhere with online waiting line solutions for mobile queueing. As the situation changes, businesses and organizations need to adapt their Service Experience. For service providers, the need for a safer environment for staff and visitors, and empowering their visitors to manage their time, is becoming more important than [...]
What to consider when choosing a Queue Management System? A Queue Management System brings a lot of value to service providers and customers. Among other things, it can significantly improve customer experience, increase operational efficiency, and provide businesses and organizations with data to make informed decisions. Virtual queueing solutions The use of technology in [...]
Avoiding long queues is an essential step to improve customer experience. No one enjoys waiting in line. Common approaches to queue management, typically using ticketing solutions, come with the following pain points, which negatively impact customer satisfaction and store performance. Typical critical points: Customers tend to stick around monitors The store looks crowded Waiting times [...]
Provide a safer experience to your customers with virtual queuing solutions. With Qube you can easily avoid crowds, physical lines and reduce the waiting time. No app needed Qube is a browser-based solution that allow customers to scan a QR code to join a virtual queue. This allows customers to get access your services [...]
Is Customer Experience a connection to achieve customer loyalty, more profits and better satisfaction rates? This doesn’t mean that companies should stop concentrating on high-quality products. Rather, they should pay more attention to this new battleground and start combining high-quality products with equally high-quality customer experiences. The real power of growing your store is in [...]
Empower your visitors to manage their time and let them become loyal as you choose to have the perfect attending system focused on fulfilling their needs. Queue management system is a solution that both allows the creation and application of statistical data on the effectiveness and productivity of employees, besides managing the waiting queues in [...]
Appointments VS “Walk-ins”? Take a look at your business or service and consider how much you could benefit from an appointment module Appointment will allow for an even distribution of the workload If you have the kind of service with only a few visits per day, you can manage your business just fine; however, for [...]
The pandemic, a disruptive financial catastrophe in modern history, caused chaos on many people's finances, and Gen Z is the way to overcome it No generation has had a greater impact than Generation Z If it took years for the Great Recession to take off, the pandemic began in a blink of an eye, [...]
We are excited to tell you about some of the updates we’ve made on Qube’s platform 1. Welcome to the WIZARD The Wizard is a welcoming page containing a set of predefined business models at your disposal: a supermarket, a pharmacy, a restaurant, and a clinic. Each service already comes with queues and counters delineated, [...]
When using precise queue management statistics, you will improve customer satisfaction The ultimate goal of Queue Management isn't only to manage queues This may sound contradictory, but Queue Management has more to offer (other than the queue management itself, naturally) and that is Queue, Flow, Service, Staff and Customer Analytics. Adding a Smart [...]
